Scammers trying to rip off Keys Energy customers

February 19, 2014 

Three Key West businesses have reported being targeted by a telephone scam and one, Blossom's Grocery on White Street, is out $1,300.

Keys Energy Services, the Key West-based electric company, is warning customers of a so-called phone spoofing scam. Spokesman Julio Torrado said customers have received phone calls that show up on caller ID as coming from the power company's main phone number.

"Customers then hear an automated voice alert ... to an electrical emergency within their home and the need for a crew to be dispatched," the utility said. The automated system attempts to capture personal information that can jeopardize the identity of the resident.

Torrado said the Blossom's incident happened Feb. 15. Faced with what it believed to be a power cutoff threat, store management paid $1,300, although Torrado said he didn't know with what or to whom.

Miami Subs and Blackfin, a Duval Street restaurant, were also targeted. Miami Subs employee Sean Wright reported the attempted con to Key West Police Officer Thad Calvert on Feb. 11.

Wright said a caller identifying himself as a Keys Energy employee asked for $3,000 to avoid a service interruption and wanted payment by way of six $500 gift cards. Still on the phone with the apparent scammer, Wright called Keys Energy and was alerted to the issue.

If customers are unsure of the authenticity of a call and need to verify its legitimacy, they should hang up and call Keys Energy at 295-1000.

Keys Energy provides service to around 29,000 customers south of the Seven Mile Bridge. It's overseen by a five-member elected board created in 1965 by the state Legislature.

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